Full-TIme, Jobs

Client Manager

Cultural Fit

At Chatsbrook we specialise in offering finance solutions with a difference. Providing a range of independent finance options to the SME / mid-corporate sector and private individuals. We work collaboratively across all sectors whatever the need from Vehicle and Asset Finance, Invoice Finance, Commercial Property Finance to Personal Loans. Chatsbrook foster a professional and innovative environment, we collaborate and share knowledge to deliver an unrivalled level of service to our clients. As a business we are looking for an individual who can bring enthusiasm with professionalism into the organisation and is driven by self-motivation with a commitment for long term success.

Job Description

A client manager proactively identifies and generate opportunities through a database of existing customers in line with the company sales strategy to enhance our position within the finance sector whilst ensuring exceptional customer service is delivered every time. They will generate a strong business relationship through targeting prospects, delivering lead generation via telemarketing and e-mail with a view to identify sales opportunities, while working closely with the Business Development Managers. You will be numerate, quick, have great phone/selling manner, be interested in the whole picture and impact on the sales process.

Values, Beliefs, Outlook

We are customer focused, we pride ourselves on delivering what we promise, and we always aim to exceed our customers’ expectations.

We act with integrity, we are open, honest, responsible, and fair.

We are innovative, we create innovative funding solutions and excel in our field.

We are extremely passionate about what we do, we approach our work with pride, enthusiasm and focus.

Key Responsibilities:

To identify and perform outbound sales calls, including lead generation, lead follow-up and sales qualification
Maintaining the database ensuring all Customer/Vendor information is up to date and accurate
Building profitable and enduring relationships with new and existing targeted Customer/Vendor opportunities
Maintain & prospect the database that supports the wider ambition of the business
Achieve allocated monthly / quarterly sales targets and KPIs
Provide support to colleagues within the Business Development team as required

Key Skills & Responsibilities:

Experience of working in a telesales or tele appointment role
Excellent communication & organisational skills
Highly results focused with a winning mindset
Deep understanding of telephone-based selling and business development processes and evidence of robust adherence to these
Provable selling skills, strong negotiation and ability to close
Ability to interact effectively at multi-levels
Effective time management
Strong interpersonal skills
MS Office skills with a high level of numeracy and Excel skills

This is an exciting opportunity to join a growing finance house, where people are rewarded for their achievements and hard work

Benefits:

Competitive salary
Annual Incentive Scheme
Life Insurance
Private Medical Cover
22 Days Annual holiday entitlement increasing with annual service + Public Holidays + Birthday Leave
Professional development opportunities
Collaborative and supportive work environment